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RagTagd tells you when your lost item is returned to the
lost and found

Frequently asked questions

Frequently Asked Questions/ Featured Articles

Simply send a single SMS with your tag’s unique code (e.g. “MY1T4G”) to our number: 0458 899 000. You’ll receive an automated response to confirm activation.
If your school is on board with RagTagd, you can purchase a RagTagd uniform and Smart Tags from your uniform shop or front office.
Use our search tool to check if your school offers RagTagd.
Get in touch! The fastest way to get your school on board is to help put us in touch with your P&C, uniform shop manager, or school management. We’ll take it from there :)

Setup

Simply send a single SMS with your tag’s unique code (e.g. “MY1T4G”) to our number: 0458 899 000. You’ll receive an automated response to confirm activation.
The smart rack is quick and easy to set up. If you’re close to Sydney or Brisbane, we’ll come and set it up ourselves. Otherwise, we’ll send you instructions for your GA/Groundsman to follow. We recommend allowing about 15 minutes for setup.
No! We've built our system to be completely automated, where staff and parents simply place the item into lost property as usual. Our sensors work the magic so that you can enjoy a completely hands-off experience.

Where to purchase

If your school is with RagTagd, you can purchase tags at your uniform shop or front office.
It is strongly recommended to have RagTagd integrate tags into uniforms before they are purchased. 1) It allows the whole community access to the tags, as many families do not know how to sew and 2) it’s the fastest and most effective way to get rid of that smelly lost property pile! Plus your community will love it - emphatically.
Absolutely. If your school is on board, you can purchase tag packets from your uniform shop or front office.

Messaging & Notifications

We send owners one text message at about 7:00am the morning after it's arrived in lost property. This makes sure that it's fresh on your mind before school, making collection really easy.
New owners simply text the Smart Tag’s six digit code to the number specified on the tag, as one would for a first-time activation. The original owner then receives a text message to verify transfer of ownership, which they can approve or decline. After approval, the ownership is then transferred to the new number.
If you send us a quick email asking to deactivated your tag, we’ll do it straight away for you. Just make sure to include your mobile number and tag code.
Without activating your tag, we don’t know who to contact when things make their way to lost property! Make sure you check lost property at your school, and protect your item by linking it with your phone before it can go missing again.

Tagged uniforms & tags

Every school using RagTagd has a lost property sensor which detects when your Smart-Tagged item is in the lost and found. Owners receive a text message at about 7:00am, the morning after it's arrived in lost property. This makes sure that it's fresh on your mind before school, making collection really easy.
Yes. They’re waterproof, flexible, and built to withstand at least 200 rough industrial washes, so they’re totally safe to put in your washing machine and drier.
Absolutely. Tags are completely passive, just like the credit card in your pocket.
We start by collecting your uniform shop's stock of new hats and jumpers, Smart-Tagging them, and safely returning them to your uniform shop in their original packaging. From that point onwards, RagTagd coordinates with your school’s uniform provider to make sure all new uniform deliveries come with tags already attached.
New owners simply text the Smart Tag’s six digit code to the number specified on the tag, as one would for a first-time activation. The original owner then receives a text message to verify transfer of ownership, which they can approve or decline. After approval, the ownership is then transferred to the new number.
Without activating your tag, we don’t know who to contact when things go missing! Make sure you check lost property at your school, and when you find your item protect it by linking it with your phone before it can go missing again! If you know your tag's unique code, you can send us an email and we’ll let you know if it’s in lost property.
If your tagged item turns up at any RagTagd lost property areas, including Willoughby and Waverly Bus Depots near Sydney, you’ll receive a notification, letting you know where it is. Unfortunately, we can only know the whereabouts of your item when it’s in smart lost property!
Not at all. Tags are completely passive and only work in lost and found areas, where they can be detected by smart lost property sensors.

Cost

Tags are just $3.50 each and come already integrated into items of uniform which are commonly lost, like jackets and jumpers. They also come in packs of 2 and 5 so you can attach them to things you already own.
Yes. As a parent, when you purchase smart-tagged uniforms from your uniform shop or front office, you only need to pay for the cost of the uniform.
Schools on our “We tag it” tier receive a free smart lost property rack and sensor, with zero ongoing fees of any kind. Schools on our “You tag it” tier pay an initial fee for a smart lost property setup, with no ongoing fees of any kind.